Terms of Service
Last updated: 18/09/2026
These Terms of Service apply to the purchase and use of educational webinars, coaching sessions and related resources provided by Down South Therapy (“we”, “us” or “our”) through Thinkific.
By purchasing or accessing a webinar or coaching service, you agree to these Terms of Service.
1. Educational and Coaching Services
Our webinars, coaching sessions and resources are provided for general educational and informational purposes.
Coaching sessions are intended to provide general guidance, education and practical strategies based on the information discussed during the session. Coaching does not replace individualised professional assessment, diagnosis, treatment or medical advice.
Participants should consider their own circumstances and seek appropriate professional advice where required.
2. Access to Purchased Content
When you purchase a webinar, you receive access to the content described on the relevant product page.
Access to webinars and resources is for your personal use only. You must not share your login details or provide access to purchased content to another person.
3. Coaching Sessions
Where a coaching session is purchased, the session will be provided as described on the relevant product page.
Coaching sessions must be booked in accordance with the booking arrangements provided at the time of purchase. If you need to change or cancel a coaching appointment, please provide as much notice as possible.
4. Intellectual Property
All webinar content, coaching resources, videos, presentations, written materials and other materials provided by Down South Therapy remain our intellectual property unless otherwise stated.
You must not copy, reproduce, distribute, modify, publish, resell or use our content or resources for commercial purposes without our written permission.
5. Payment and Refunds
Payment is required at the time of purchase unless otherwise stated.
Refunds are subject to our refund policy and any rights you may have under Australian Consumer Law.
6. Access and Technical Issues
We aim to ensure that purchased content and services are available and accessible. However, we cannot guarantee that the Thinkific platform or webinar content will always be available, uninterrupted or free from technical issues.
If you experience an issue accessing your purchased content or service, please contact us so we can assist.
7. Privacy
Any personal information provided when purchasing or accessing our services will be handled in accordance with our Privacy Policy.
8. Changes to These Terms
We may update these Terms of Service from time to time. The most current version will be made available through our website or Thinkific.
9. Contact
If you have any questions about these Terms of Service or your purchase, please contact:
Down South Therapy
Email: [email protected]
Website: Physiotherapy, Occupational Therapy, Speech Pathology and Psychology
By purchasing or accessing an educational webinar or coaching service, you acknowledge that you have read and agreed to these Terms of Service.